The best instructions are written by someone who has the skills of an expert, but can still think like a beginner. As you gain more competence in a particular area, you may find that instructions that were not clear when you began now make perfect sense.
Wednesday, March 10, 2010
Unconscious Competence
I came across this term in a professional baking magazine, and think it helps explain why some instructions are harder to follow than others. The term refers to a situation where a teacher is so familiar with a given area that he or she forgets to break instructions down into all the steps a beginner needs. For example, if I direct the reader to "use the flexible pad sander to flare the upper lip" without a picture, video, or more detailed instructions, the reader is left clueless as to how to proceed. It's like a recipe instructing you to "cook until done" without telling you how long it should take, or what it should look like.
Subscribe to:
Post Comments (Atom)
To me when it said to flare it .I just looked at the picture and tried to duplicate it..Simple.
ReplyDeleteGlad the picture helped. I like when I hear that projects turn out well.
ReplyDelete