Well, it turned out that I needed a new conveyor belt after all! The old one was stretched too unevenly to track properly without over-tightening.
I replaced it with the same type that came with the machine. Although it was a little more expensive than aftermarket ones, it had given me six years of good service, and you can't really complain about that. The benefit of my attempts to rescue the old one was that the replacement and adjustment procedures were now familiar, and I had the new one up and running in no time.
Happy ending, and the pleasure of experiencing really top-notch tech support!
Saturday, October 13, 2018
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